On February 21, 2019, the trade Union Center of Astana together with the Training center of the Federation of trade unions of Kazakhstan held a seminar on “Mediation in labor relations. Management of labor conflicts”.

The seminar was attended by the chairmen of the primary trade organizations of all city structures of trade unions, specialists of personnel services and trade Union activists of the city.

Held the event Director of the Training Centre FPRK, founding Director of the International mediation Institute, international trainer-mediator – Usipbekova Zhanar Zholdasbaeva.

The seminar discussed the basics of pre-trial settlement of disputes, the basic principles of mediation and the rules of mediation.

The participants of the seminar discussed in detail the periods and stages of development of conflicts, escalation of conflicts and methods of conflict resolution.

However, special attention was paid to the negotiation process. Some national styles of negotiation are considered and the theory of “winning – winning” is explained.

Participants of the event noted that trade Union leaders in life should be mediators in their difficult task – to protect the legitimate rights and interests of workers in all areas of labor and public life.

Following the seminar, certificates were awarded.